Privacy Policy

Personal Information

When you fill out an estimate request form, contact us, opt in to receive communications, or otherwise interact with our website, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Home or business address
• Details about your home (square footage, number of bedrooms/bathrooms, etc.)
• Service preferences and scheduling information
• Payment information (processed securely through our third-party payment processor)
• Other information you choose to provide

Automatically Collected Information

We may also automatically collect certain information about your device and usage of our website, such as:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on our site
• Links clicked
• Referring/exit pages
• Date and time of your visit

Cookies and Similar Technologies

We may use cookies, web beacons, pixels, and other tracking technologies to collect information about your online interactions with our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, some portions of our website may not function properly.

We use the information we collect for various purposes, including to:

• Provide and Improve Our Services: Process your estimate requests, schedule cleaning services, and improve the quality and functionality of our website.
• Communicate with You: Send you estimates, appointment confirmations, reminders, and updates about your scheduled services. With your consent, we may also send newsletters, promotions, or marketing materials.
• Respond to Inquiries: Answer questions or concerns submitted through our contact forms, phone, email, or other channels.
• Personalize Your Experience: Customize and tailor your experience on our website based on your preferences and interactions.
• Analytics and Performance: Monitor website usage and analyze trends to improve our offerings, user experience, and marketing efforts.
• Legal and Security: Enforce our policies, comply with legal obligations, protect our rights, and ensure the security of our website and services.

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who help us operate our business, such as our scheduling platform, payment processor, email service, and CRM system. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will delete or anonymize it in accordance with applicable laws and our internal data management practices.

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access and Update: Request access to the personal information we hold about you and correct any inaccuracies.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

We take reasonable administrative, technical, and physical measures to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Our website may use third-party services for scheduling, payment processing, analytics, and marketing (such as GoHighLevel, Google Analytics, Meta Pixel, etc.). These services may collect information about you in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our website.

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we may have collected information from someone under the age of 18, please contact us immediately, and we will take steps to delete such information.

Ads appearing on our site may be delivered by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement, in order to compile non-personal identification information about you or others who use your computer. This information allows ad networks to deliver targeted advertisements they believe will be of most interest to you. This Privacy Policy does not cover the use of cookies by any advertisers.

Some of the ads on our site may be served by Google. Google's use of the DART cookie enables it to serve ads to users based on their visit to our site and other sites on the Internet. DART uses non-personally identifiable information and does not track personal information such as your name, email address, or physical address. You may opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy at http://www.google.com/privacy_ads.html.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: